CryptoHero Telegram Guidelines
Dear Fellow CryptoHeroes, please review our latest Telegram Group Chat Guidelines below. They will help ensure a more non-intrusive and informative channel for our users.
- All customer support issues will be directed to private message with us (Telegram ID: @novumgroup)
- Any messages posted with a customer support nature will be deleted by our Admins. Our team will PM the individual user to assist him/her further. This will prevent users in the Telegram Group from being inundated with unnecessary and irrelevant chat messages.
- No overt or subtle advertising or mentions of other competitors are allowed.
- Any links to external websites will be deleted.
CryptoHero offers a very comprehensive Customer Service support system via
- Real time WhatsApp
- Real time Telegram (via PM)
- Web form (in Web App)
- Email (admin [at] cryptohero.ai)
Thank you for your cooperation. We hope this new Telegram Group Chat Guidelines will better create a more conducive environment for our community.